Donnybrook Apartments

Reviews

• ★ ☆ ☆ ☆ ☆
  BEWARE. The first few months here were great, and the maintenance workers have always been prompt and helpful. However, Donnybrook decided to put in washer/dryers in halfway through our time living there (which was not disclosed when we signed a lease). It turned into a major renovation project which took months and went on way past the deadline. They told us we were not allowed to use half of our apartment or we would be fined. For months we lived out of the corner of our apartment, which was covered in plastic wrap and dust. Construction workers came early in the morning, played loud music while we slept, and generally made us feel uncomfortable in our own home. One day, they even left a hole in the exterior wall so it was open to the elements. We contacted the office to complain multiple times but they told us there was nothing they could do, and said that we should be grateful that we were getting a washer/dryer for free (even though we were moving a month after they were installed). To top it off, we were charged for a damaged carpet when we moved out. Management was overall inflexible, uncaring, and talked down to us. Before you sign a lease, make sure they won't pull something like this on you. Get it in writing!
  By Anne O'Connor, August 04, 2017

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